Cancellation Policy
At Glowfinch.com, we understand that sometimes plans change, and you may need to cancel your order. We strive to make the cancellation process as simple and hassle-free as possible.
How to Cancel an Order
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Orders can be canceled within 12 hours of placing them by contacting our customer support team.
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To request a cancellation, please email us at derik6013@gmail.com or call +91 72288 19817 with your order number and cancellation request details.
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If the order has already been processed or shipped, cancellation may not be possible, but we will guide you through the return process instead.
Cancellation Confirmation
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Once your cancellation request is received and approved, you will get a confirmation email from our team.
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Refunds for canceled orders will be processed promptly to the original payment method.
Orders That Cannot Be Canceled
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Custom or personalized jewellery orders cannot be canceled once placed due to their unique nature.
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Orders that have advanced to the shipping stage are not eligible for cancellation but may be returned following our return policy.
Refund Process for Canceled Orders
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Approved cancellations will be refunded within 7-10 business days after cancellation confirmation.
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Refunds will be made to the original mode of payment used during purchase.
✨ Glowfinch – Shining Elegance, Crafted for You